FAQS

Why can’t I place an order under £40?
Our minimum order policy is set at £40.

How much is delivery?
All deliveries are completely free. If you would like to include a cool pack, this costs an extra £4.99.

Where do you deliver?
We currently deliver within 15 miles of RM4. However, if you would like to place an order and you are outside of our zone, please get in contact on 020 8004 5456 or drop us an email on info@meatboxlondon.co.uk and we will do our best to facilitate your request. We have plans to extend outside our 15 mile radius soon, so keep your eyes peeled!

I live outside your delivery zone, can I still place an order?
Give us a call on 020 8004 5456 or drop us an email on info@meatboxlondon.co.uk and we will do our best to facilitate your request.

What payment methods do you accept?
We accept payment via Visa, MasterCard, and American Express debit and credit cards.

Help! I am stuck on the Cart page!
Make sure you click on the black arrow button to the right of the postcode field. This confirms that we are able to deliver to you. Providing that we are able to deliver to you, you should now be able to check out.

What if my delivery isn’t to my home, will my meat stay fresh?
We offer the option of adding a cool pack to your box for a cost of £4.99. This will keep your meat fresh for up to 12 hours if kept in a location of room temperature.

How do I redeem a discount code?
Fill your box and go to the checkout as normal. On the checkout page there is a space to enter a promo code. Add your code in here and the promotion will be deducted off your total order.

Can my order be left in a safe place?
Of course! Please add these details to the ‘special instructions for the seller’ box on the shopping cart page.

I would like to become a representative for Meatbox. Is that possible?
Yes it is. Drop us an email to info@meatboxlondon.co.uk. We reward all representatives with commission for every order placed using your own personal code.